Mobile App Development for Travel Industry

Case Study

Mobile App Development for Travel Industry


The client is an Indian travel company excelling in domestic & international tour packages including guided group tours, exclusive tailor-made holidays, corporate MICE travel, and inbound travel.

Executive Summary

The client wanted to strengthen their customer service and sales turnaround with mobile applications (Android and iOS); this would help their associates, sales team, and their employees to service prospective customers On-The-Move.


  • Android & iOS


  • A mobile application that can showcase tour packages, log customer details, display travel itineraries, and perform financial transactions to close the booking was developed.
  • Visa regulation information was integrated.
  • Integrated web services from a .Net based ERP system for travel ticket booking.
  • Facilitated B2C and B2B through the mobile app.
  • PayTM payment gateway for booking.
  • The payment can book the seats and hold them for two hours in case of B2C bookings and 6 hours in case of B2B agent bookings.
  • Intuitive UI for seamless navigation.
  • The client can download reports of the bookings/inquiries.


  • Extensive analysis of needs due to the complex and sensitive nature of the business.
  • Business critical report generation with customized representation.
  • Dynamic booking facility which involves real-time price variation.
  • Visa regulatory watch, to ensure unerring information is distributed.

Clients Benefit

  • Robust payment module for booking.
  • Increased turn around in inquiry to booking.
  • Faster time to action per pax.