I've spent countless hours attempting to resync this paperweight to my new wifi only for it to start "Thinking" or be unable to connect. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. But the downside of having to have your phone handy when you’re weighing yourself. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. I just bought a fitbit Aria and have spent the last 3 hours trying to connect it to my wifi. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. That should fix the issue. While it can connect to majority of the networks, your Versa cannot connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Shop Fitbit Aria Air smart scales from the official Fitbit Store. It cannot connect to 5GHz, WPA enterprise, or public WiFi networks that require logins, subscriptions, or profiles. But rest assured we read every message we receive. I recently bought a Fitbit Ionic watch which has connected fine with the IOS Fitbit app on my iphone but I have not been able to get it to connect with my Plusnet fibre wifi netwrok at home. I just upgraded to XFi gateway and now can't connect to WIFI--the Aria scale doesn't see my WIFI network at all. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. After about 3 days the scale did upgrade its firmware and seems to be working just fine. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. I never used that one to log into any of my devices. It will ask you if you want to connect to your network. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our, Fitbit Versa’s silent alarm stopped working, What to do if Fitbit Versa is not updating, How to fix Fitbit Versa that doesn’t always wake up when screen is tapped, Fitbit Versa Screen Wake no longer works when turning the wrist, How To Block Someone On WeChat Messaging Quick and Easy Way, How to use ExpressVPN to watch US Netflix from Abroad. Les modifications de votre réseau comprennent notamment un nouveau : nom du réseau; fournisseur de réseau; Mot de passe; routeur ; Aria. http://www.GetFitOver40.com - Fitbit Aria WiFi Weight and Body Fat Scale Review. Make sure it’s compatible with the network. Keep your Aria within 10 feet of your router during setup. Aria 2 Wifi setup not working. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. Based on some mild google-fu I have: Made sure my SSID contains no spaces or special characters. Can't connect my scales to my WiFi. Weight; BMI Sync scale to view in Fitbit app; Body Fat % & Lean Mass Only on Aria 2; Charts Trends Over Time; Weight. Or, if you need further assistance, fill up our. Anyone got any tips on how to find it again? Being able to connect to the Internet and other devices is what made it “smart.” But some users have been complaining about their Versa that reportedly won’t connect to their WiFi network. It would not connect to my main network. Just follow these steps and your Versa may work normally again. This one is actually the most effective solution based on reports we received from our readers. Click the Fitbit Connect icon > Open Main Menu > Set Up a New Device and follow the on-screen instructions. Re: Wifi Connection Issues (Fitbit Aria Scale) I was experiencing this issue too. To check, go to System Preferences > Bluetooth > Turn Bluetooth On. I then spoke with Rogers concierge and was informed that the new ignite router will handle both 5 and 2.4ghz. Once you log into the router, you should see a tab/section on wireless which will have your pass keys. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. Any other suggestions? Restart your device. I cannot connect our Fitbit Aria scale to the new network. A message will appear regarding what to do with your scale. We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. Hello! . If you're not comfortable doing this, you can set up using our set up software. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. We are always open to your problems, questions and suggestions, so feel free to contact us by, . Then without having to restart, just pair it up once again. This will open the add network page. Re: Wifi Connection Issues (Fitbit Aria Scale) ARIA scales same problem, was all ok with HH6 until this latest firmware update ending 236. This is a free service we offer and we won’t charge you a penny for it. Tap Next and follow the on-screen instructions to reconnect your scale to your network. Click Next and your computer will begin to look for your Wi-Fi network. If all else fails, this is the next thing you will do. Click the Account icon on your Fitbit Versa dashboard. Going back to our troubleshooting, here’s what you need to do if your Fitbit Versa can no longer connect to a WiFi network…. The Fitbit Aria Air does not have Wi-Fi. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. scale on Amazon The the T These Fitbit I am trying Aria can t connect revealed Facebook is with an active VPN on RO Download the During the Facebook Connect or why not working? Your Fitbit Versa can store up to 5 different wifi networks. I just got a new Aria 2 and I'm trying to set it up with my wifi. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter. If you’re using a high resolution display, you may need to change your DPI settings in Windows to 100% so the program will display correctly. Edit: It's working now the only thing I did was change the signal from 802.11b/g/n to 802.11g/n don't know if that made a difference but not long after changing it worked. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. Keep your Aria within 10 feet of your router during setup. Now tap in the Wi-Fi settings on your watch. Unfortunately, attempting to get it to sync for the last hour hasn't worked. but you will lose all the manual settings you may have made: Disconnect everything from the hub (ethernet and DSL) leaving the power cable only. Make sure that you’re using the right one. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. I decided to enable the guest network instead. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. As an Amazon Associate I earn from qualifying purchases. Set my wifi to mixed (b/g/n) mode. So, if you’re one of the owners of this device and are currently being bugged by a similar problem continue reading as this article may be able to help you. But rest assured we read every message we receive. I would google your wireless router to get the default login URL/ip and the admin username and password. The Fitbit device can connect to open, WEP, WPA personal, and WPA2 personal WiFi networks. It seems like a lot of people online are having similar issues, but I can't find a sure fix. Any other suggestions? If your computer doesn't support Bluetooth, you can purchase a wireless sync dongle from the Fitbit Store. Connected to an open wifi network. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. Fitbit Ace For Fitbit Ace Setup instructions, click here Aria Wi-Fi Smart Scale . Make certain that your computer is connected to the router via Wi-Fi, and not with an ethernet cable. From the Fitbit app dashboard, tap or click the Account icon > your watch tile. Plus, Aria 2 users can also see body fat percentage and lean mass in the app. Mines been connected a couple of years now so I'm trying to remember. CNet Fitbit aria WiFi smart scale glasses Fitbit System - Equiphos. I'm connecting it via my iphone. A forum for discussion of all Fitbit-related products. My BT hub updated itself late December, and since then my scale has been able to reconnect to the wireless network, so it looks like the issue is resolved. Basically, every time I finish the initial wifi setup I get a sad face on my aria 2 followed be a CONNECTION ERROR message. If you fail to release the ‘Bottom Right button’ in time, or otherwise don’t follow the procedure the static logo will appear quickly and boot without factory reset. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. Remarque : ces instructions ne s’appliquent pas à Fitbit Aria Air. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. If you see other networks appear in the list of available networks, but not your preferred network, move your watch closer to your router. Specified an empty wifi channel for my neighbourhood. It uses Bluetooth. . Press question mark to learn the rest of the keyboard shortcuts. I then spoke with Rogers concierge and was informed that the new ignite router will handle both 5 and 2.4ghz. Hello! I do have the Fitbit connect program on my (Windows, sorry) PC however the problem is that because the Fitbit watch is not connecting to my wifi then the Fitbit connect app cannot talk to it and says cannot find Fitbit on the wifi network. You can download it here. So, new router and now my aria refuses to connect. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. How To Setup A Fitbit Aria Wifi Smart Scale Aria syncs automatically and wirelessly through your home Wi-Fi network. Come ask questions, encourage/challenge others, and join a community making steps towards their goals. as we may be able to help you with your concern. The battery does not last long in Fitbit Aria, so better to purchase rechargable batteries with it. Or you can simply unpair the smartwatch from your smartphone. Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. So, new router and now my aria refuses to connect. This indicates the factory reset was initiated. I just bought a fitbit Aria and have spent the last 3 hours trying to connect it to my wifi. From a laptop or desktop with Wi-Fi access, go back to fitbit.com/setup and follow the … I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. We have had the ignite installation for about 1 week. Either you can unpair and then restart your device. Hi all, Just received by Aria Air scale. When the Fitbit logo disappears release the Bottom Right button, then keep holding the Left and Top Right button until you feel a strong vibration. I’m sure I could separate my networks, but what’s the point of getting an Orbi if I can’t enjoy seamless switching between APs? It will bring the watch back to its default settings and configuration and it may work after that. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. I then connected my laptop to my iphone for internet and went through the scale setup replacing my … The Fitbit Aria is a set of internet-connected scales that tracks your weight and body fat through Fitbit’s online services. Tap or click Add Network and follow the on-screen instructions to connect your watch. The scale recognizes my wifi and after entering my password, it says that I'm almost done, except that I need to go back to my home wifi network and confirm that it's connected. I have the original version of the Fitbit Aria. Go back to the Fitbit app and try again to add a Wi-Fi network. If all else fails, this is the next thing you will do. Learn more steps to Connect Some Third-Party Devices to Your WiFi Network. This is a free service we offer and we won’t charge you a penny for it. This you have to do in order to check if the network is faulty by default. Like turning your electronics on and off again, a quick reset can sometimes help fix any lingering tech issues. It will bring the watch back to its default settings and configuration and it may work after that. Fitbit Versa wifi issues fix #4: Add wifi network. Good luck! While it can connect to majority of the networks, your Versa cannot connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. In this post, I will guide you in troubleshooting your Fitbit Versa that won’t connect to a WiFi network. The App sees the Wifi network as an eligible wifi network but gives up trying to connect after several minutes saying 'this wifi network is unavailable'. Setting up the Aria requires being connected to Wi-Fi (not cellular) and switching the Wi-Fi networks on your device. But before we move on, if you are looking for a solution to a different problem, drop in on our, for we have already solved some of the most common issues with this device. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. I think you have to make sure you're on the desktop version of the site rather than the mobile one. Set my wifi to mixed (b/g/n) mode. Fitbit Wi-Fi Scale Setup is a tool that enables you to set up the Fitbit Aria scale and connect it to the desired Wi-Fi network.. Ensure that your Wi-Fi password does not exceed 31 characters. Find useful tools in the Fitbit app. I was already logged into my fitbit account on my laptop so once I had setup WiFi connection it linked to my account and I was able to record my first weight record straight away. Si vous modifiez votre réseau sans fil, reconnectez Fitbit Aria ou Fitbit Aria 2 à votre réseau. This one is actually the most effective solution based on reports we received from our readers. Ready to connect your scale? Fitbit gives you the option of using a mobile phone or downloading a standalone program to use in Windows. Fitbit Aria does not always connect easily to wifi and it takes a long time trying to connect and sometimes it doesn't at all. Re: Wifi Connection Issues (Fitbit Aria Scale) That worked for me, I setup a hotspot on my Iphone. It even will confuse me with guests who have close weights as mine. Your Fitbit Versa is more than just a health tracker, it’s a smartwatch. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. Just plug it into a different USB port. On the Today tab , tap your profile picture > Aria 2. I am an avid fitbit users and recently tried to reconnect my Aria Scale. Leave it out for a total of 10 seconds. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. Make sure the watch is connecting to the network you’re trying to connect. Then check it will Fix Fitbit Watch not connecting over WiFi. It connect fine to my older, cheap WIFI router. The latest issue is the device just won't enter setup mode anymore. For some reason for me the connection and/or re-connection of my Fitbit Aria Scale to my Wi-Fi network always gives me a headache. You can try this step with the above step as well. @KarynaH Welcome to our Fitbit Community!I'm sorry to hear that your Aria 2 is not connecting to your network either. Restart your watch by pressing and holding the back (left) and bottom buttons until you see the Fitbit logo. Tap Wi-Fi Network or Pair Scale to Different Network (depending on the device). Get better results with Aria 2 and Aria Air smart scales that both track weight and let you see your BMI in the Fitbit app. Hold all 3 buttons for about 15 seconds, until the Fitbit logo appears. With your charged Fitbit device nearby, click Sync Now. This is as far as I get and I can't work out why it won't connect and there's seems to be nothing in support. In this post, I will guide you in troubleshooting your Fitbit Versa that won’t connect to a WiFi network. . Go back to the Fitbit app and try again to add a Wi-Fi network. Connected to an open wifi network. Here click on add network. No amount of useless instructions from Fitbit have helped. Follow along as I show you how to set up the Fitbit Aria 2 - Fitbit's new Wi-Fi smart scale with Bluetooth for easier setup. "You may want to try this (it is in no way scientific!) Personalize scale info; Put scale into setup mode; Connect to the scale Wi-Fi ; Re-connect to your home network; Get started. It’s a no-brainer but you must try this as your watch may not be connecting to the network you want to connect. But once I do that step, it says that set up didn't complete after a long wait. I would like to follow up on this issue and would like you to try the following troubleshooting steps: Restart your router and after this, set up your scale from scratch. The scale recognizes my wifi and after entering my password, it says that I'm almost done, except that I need to go back to my home wifi network and confirm that it's connected. Edit: It turns out I was connecting to the 5 GHz one and not the 2.4 GHz network for my router. No problem connecting my Fitbit Icon. If the internet or WiFi is not connecting to your Fitbit watch, then try to connect other devices on that network. It connect fine to my older, cheap WIFI router. Steps to Connect Fitbit Versa To Wi-Fi. We may have already published articles that could help you with your problem. I notice it has a wifi connection option, but for the life of me I can't find anyone (Youtube or otherwise) that has a guide on how to link it to my router. Get a clearer picture of your health with Fitbit Aria 2 – easy to use Wi-Fi smart scale that measures weight, body fat percentage and BMI all in one step. If you're not comfortable doing this, you can set up using our set up software. Advertisements. Check your router settings to ensure that it is compatible with the 802.11b protocol. If you're using a Mac and want to sync over Bluetooth, make sure Bluetooth is turned on. I did see the Aria logged one time on the XFi, and other devices have connected using 2.4 b, so not sure why this won't connect. Tap the device “+” button, select Aria Air and follow the instructions. I just got a new Aria 2 and I'm trying to set it up with my wifi. If you see "Couldn't Find Wireless Sync Dongle" when you click the Fitbit Connect icon, your computer might not have recognized the dongle. Fitbit Wi-Fi Scale Setup is a tool that enables you to set up the Fitbit Aria scale and connect it to the desired Wi-Fi network.. The Fitbit device can connect to open, WEP, WPA personal, and WPA2 personal WiFi networks. Unpair. With your scale and Wi-Fi router nearby, open the Fitbit app on your Bluetooth-enabled phone, tablet, or computer. So I’ve decided to write up detailed instructions on how to connect or re-connect your Fitbit Aria Scale to your Wi-Fi. That has the advantage of not requiring much setting up. Done! It cannot connect to 5GHz, WPA enterprise, or public WiFi networks that require logins, subscriptions, or profiles. You may be asked to sign in to your Fitbit account, after which your device should sync. If you see a captive portal when connecting to a WiFi network on a computer, or from the settings of your phone or tablet outside the Fitbit app, the Fitbit device will not connect to it. Solved: I cannot get my Fitbit verse 3 to connect to my Wi-Fi so I'm not receiving my notifications. Make certain that your computer is connected to the router via Wi-Fi, and not with an ethernet cable. I have spoken with Fitbit and was told that it will only work with a 2,4ghz connection. Check your router settings to ensure that it is compatible with the 802.11b protocol. Is anyone else having this problem and what did Can't connect my scales to my WiFi. Your Fitbit watch can connect to open, WEP, WPA personal, and WPA2 personal Wi-Fi networks. Your Fitbit Versa will now be connected with that particular Wi-Fi network. Specified an empty wifi channel for my neighbourhood. No problem connecting my Fitbit Icon. Prompt Fitbit Connect to sync with your device: Click the Fitbit Connect icon and click Open Main Menu. Ensure that your Wi-Fi password does not exceed 31 characters. Press J to jump to the feed. Now follow the onscreen instructions where you will be asked to choose a network. But before we move on, if you are looking for a solution to a different problem, drop in on our Fitbit Versa Troubleshooting page for we have already solved some of the most common issues with this device. If you see a captive portal when connecting to the Wi-Fi network on a computer, the network isn’t supported. Reinstall Fitbit Connect. Track weight and more & sync stats wirelessly to your dashboard. Turn it over and take out a battery (one is enough). The scale records date/time weight and estimated fat % and syncs to my fitbit account quickly. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. I cannot connect our Fitbit Aria scale to the new network. You set up the Fitbit Aria Air within the app. Now all you need to do is follow the slideshow: Or, if you need further assistance, fill up our questionnaire as we may be able to help you with your concern. I chose to use the Windows program. It seems like a lot of people online are having similar issues, but I can't find a sure fix. Then try to connect to a nearby WiFi network. It will then look for the Fitbit Aria Scale Network. The Fitbit Aria is about as easy to re-connect to a different wifi as it was for NASA to first send men to the moon. This process may take several seconds, and eventually, the static logo will appear and the device will boot the image on the factory slot (Says go to Fitbit.com/setup). And it uses the app on your phone as the conduit for the data. There was something tricksy. Orbi logs kept on showing “[WLAN access rejected: incorrect security] from MAC address xx:xx:xx:23:44:F4”. Your watch won’t connect to 5GHz, 802.11ac, WPA enterprise, or public Wi-Fi networks that require logins, subscriptions, or profiles. It even will confuse me with guests who have close weights as mine. We may have already published articles that could help you with your problem. Reset your Fitbit Versa. Reboot your watch and try to reconnect. Has anyone been able to connect their Aria scale to their network via the new ignite modem? I'm connecting it via my iphone. I have tried all 3 modes, I have tried separating the bands, renaming the hub, factory reset of hub, I even changed the scales in Argos for a new set. 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